Daily Summary Report: Collections

The Collections category of the Daily Summary report gives you details of the following:

  • Payments (amount) received from guests in the form of Cash, Card, Check, and Custom Payments.
    Note: Collections amount include the amount collected for tax.
  • Redemption details of Memberships, Gift Cards, Pre-paid Cards, and Loyalty Points.

Table of Contents

Important Notes

For the Collections section, you must be aware of the following:

  • Invoices: Both Open and Closed invoices are considered.
  • Payment Types: Only Cash, Card, Check, and Custom Payments are considered.
  • Day: The day on which payment is made for the invoice is reported in collections.
    Example: If a guest books an appointment and avails a service on 11th, but makes the payment on 12th, the collection of the item (in this case, service) is reflected on 12th in Zenoti reports.
  • Discounts: Includes discounts
  • Tax: Includes taxes

Field Descriptions

Consider the screenshot below:

The following are the entries in this category and explanation of the values:

Field Reading the Value Additional Information
Cash

This field displays the total amount collected by means of cash.

Example

In the screenshot, the value reads 161.97. 

  • This means the front office collected $ 161.97 in cash.
  • Both Open and Closed invoices are reported in Collections. 
  • You can validate the cash collected using the Cash column in the Collections by Invoices report (Reports > Finance > Collections > Collections by Invoices (General))
  • The amount displayed is inclusive of tax.
Card

This field displays the total amount collected through cards. 

Additionally, if you have selected Show CC types while generating the report, you will get details of the type of cards used (Mastercard, Visa, etc.,) and the amount collected against each of the card types.

Example

In the screenshot, the value reads 1,425.85. 

  • In this example, $ 1,425.85 is collected through cards.
  • $360.03 is collected via Mastercard cards.
  • $1065.82 is collected via Visa cards.

 

  • Both Open and Closed invoices are reported in Collections. 
  • You can validate the Total amount using the Card column in the Collections by Invoices report (Reports > Finance > Collections > Collections by Invoices (General))
  • The amount displayed is inclusive of tax.
Check

This field displays the total amount collected by means of check.

  • Both Open and Closed invoices are reported in Collections. 
  • You can validate the check payments using the Check column in the Collections by Invoices report (Reports > Finance > Collections > Collections by Invoices (General)).
  • The amount displayed is inclusive of tax.
Custom

This field displays the total amount collected through custom payments. 

Additionally, if you have selected Show custom payment types while generating the report, you will get details of the custom payments and the amount collected against each of the custom payment methods. Learn More: Creating Custom Payments

  • Both Open and Closed invoices are reported in Collections. 
  • You can validate the custom payments using the Custom column in the Collections by Invoices report (Reports > Finance > Collections > Collections by Invoices (General)).
  • The amount displayed is inclusive of tax.
Total

This field displays the total amount collected through all the payment types.

Example

In the screenshot, the value reads 1,587.82. 

  • In this example, a total of $ 1,587.82  is collected through all payment types (cash, card, check, and custom payments).

 

  • Both Open and Closed invoices are reported in Collections. 
  • You can validate the Total amount collected via cash, card, check, and custom payments using the Collections by Item Type report (Reports > Finance > Collections > Collection by Item Type).
  • The amount displayed is inclusive of tax.
Memberships This field displays the total amount redeemed using memberships.
  • You can validate the memberships redemption amount using the Membership filter criteria in the Collections by Transactions report (Reports > Finance > Collections > Collections by Transactions).
Gift Cards

This field displays the total amount redeemed using gift cards.

  • You can validate the gift cards redemption amount using the Gift Card/Pre-paid Card filter criteria in the Collections by Transactions report (Reports > Finance > Collections > Collections by Transactions).
Pre-paid Cards

This field displays the total amount redeemed using pre-paid cards.

  • You can validate the pre-paid cards redemption amount using the Gift Card/Pre-paid Card filter criteria in the Collections by Transactions report (Reports > Finance > Collections > Collections by Transactions).
Loyalty Points

This field displays the total amount redeemed using loyalty points.

  • You can validate the loyalty points redemption amount using the LoyaltyPoints filter criteria in the Collections by Transactions report (Reports > Finance > Collections > Collections by Transactions).

See Also

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