Prepaid Card Report: Redemptions

The Prepaid Card Redemptions report allows you to view the prepaid cards redeemed or purchased at your center in a selected duration.

This article covers the following:

Navigation

Follow these steps to run the report:

  1. Make sure you have selected the center for which you want to run the report.

  2. On the Main menu, click the Reports tab.

  3. On the Reports Dashboard, click Marketing.

  4. Select Prepaid Cards from the filter.

  5. Select Redemptions from the list.
    The report opens in a new tab.

  6. Select the appropriate option from the Filter Criteria and click Refresh.
  7. To export the report, on the top right side of the report, click the Excel () or .CSV icons ().

Filter Criteria

Criteria Options Description
Center Redeemed at this center Select this option to view prepaid cards redeemed at your center (even if purchased at another center).
Purchased at this center Select this option to view prepaid cards purchased at your center.
Note: The guest can belong to another center, but, must have purchased the card from your center.
Date 1 Month
2 Months
3 Months
6 Months
Custom
From the drop-down list, select either 1, 2, 3, 6 months or custom.
If you choose Custom from the list, then specify custom dates in the From and To fields.
Note: For custom dates, you can view data for a maximum date range of 6 months at a time.

Example: To see data from January to August, first view data from January to June and then view data from July to August.

 

Column Descriptions

Column Description
Code The prepaid card number.
The card number is typically a code associated with the prepaid card. The front desk or guest can use this code to redeem a prepaid card, and view other details such the balance, expiry date, and price and value of the card.
Invoice No The invoice number generated while redeeming the prepaid card for an item.
Click the invoice number to view the redemption invoice.
Receipt No The receipt number of the redemption invoice.
Guest The full name of the guest.
Click the guest's name to open the guest's profile.
Sale Date The date (invoice date) on which the prepaid card was used to redeem an item.
Redemption Amount The amount for which the prepaid card was used to redeem an item (including tax on the item).
Example:
If a prepaid card is sold with the price at $50 and value as $100, and the guest redeems the card for a service priced at $20, then the Redemption Amount column displays $20.
Adjusted Amount
  • If the price and value of the prepaid card are different, Zenoti calculates and displays the redemption amount according to the price of the card.
    Example:
    If a prepaid card is sold with the price at $50 and value is$100, and the guest redeems the card for a service priced at $20, then the Adjusted Amount column in this example displays $10 [prepaid card price (50) * service price (20) / prepaid card value (100)].
  • If the prepaid card price and value are the same, the column displays the redemption amount (same as the Redemption Amount column above).
Read: What is Price and Value?
Tip Amount The amount paid towards tips at the time of redeeming the prepaid card.
Center The name of your center.
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