You can use various settings at the Organization level to control the commissions employees earn for services they perform and sale items* they sell.
(Sale item* is a common term for services, products, memberships, packages, free services, and gift cards.)
This article covers the following sections:
To configure Organization level settings for employee commissions:
- Ensure you are at the Organization level.
- Click Admin on the main menu.
The Admin Dashboard appears.
- Expand Organization.
- Click Organizations.
- Click the Settings tab.
- Expand the Employee section.
- Select or specify your entries based on your requirement for employee commission-related settings listed in the following table.
- Click Save.
Employee commission settings at the Organization level have a direct impact on employee earnings through commissions. Use the following table to refer to the settings and the impact they have on employee commissions.
|Adjust commission slabs per employee based on scheduled days||
Controls whether you want to adjust commission slabs based on the number of scheduled days for which the employee comes to work.
Commission slabs (job or employee level) are configured based on the revenue they generate during this period.
In such a case, this setting controls whether you want to adjust commission slabs based on the number of scheduled days for which the employee does come to work. If the commission slab for Services is set to $1000 - $5000, award 2% as commission, and the employee generated a revenue of $800, the employee does not qualify for the commission based on the commission slab. But you want to consider that the employee generated the revenue in 10 days and want to award the employee commission accordingly. In this case, if you select this option, Zenoti calculates the commission proportionately and awards the commission.
|Employee Commission Income||
Controls how Zenoti calculates commissions when commission slabs are defined at the job or employee level.
Example: If you have defined commission slabs for product revenue as:
$1000 - $2000 - Award 2% commission
$3001 - $4000 - Award 4% commission
Assume an employee generates a product revenue of $ 3500. In this example, the commission the employee earns depends the setting selected at the Organization level.
If the setting Calculate using highest qualified commission level is set: Then, the employee gets the commission defined for the highest qualified commission level, that is 4% of 3500 = $140.
|Show commission setting details (in Employee Commission Details Report)||
Displays details of settings you have enabled for employee commissions in the Employee Commission Details report, when you export it (to Excel, .CSV, or .PDF).
|Do not consider invoices from other centers for payroll in base center||
Applies to employees working on deputation (or on loan) to other centers and whether their commissions must be considered in the base center or in the other center.
When the administrator of Pike Street Center runs the payroll report, the payroll only considers the closed invoices that Chris was responsible for in Pike Street Center.
Chris' earnings through commissions at the Park Avenue Street are processed in the payroll for Park Avenue Street Center.
|Allow rounding of commission adjustment in an invoice to maximum of 100%||
Limits splitting commissions among two or more employees at the invoice level. At times, you may want to award one employee 200% commission (that is, double the amount of commission) while you may want to award the second employee only 50% or half the commission.
If this setting is selected, Zenoti enforces rounding off the commission adjustment to a maximum of 100%. In such a case, you have to split the commission into percentages such as 90% - 10%, or 80% - 20%, or 50%-50%.
|Allow product sales commission based on||
Controls how commissions are awarded to employees when they sell products.
|Commission type (all items) for item level definition||
Controls whether you want to award commission on the Sale price before discount or on the Revenue earned for sale items such as services and gift cards.
Example: If the sale price of an item is $100 and there is a discount of $20, and if the option Sale price before discount is selected, the employee earns a commission on $100. If the option Revenue is selected, the employee earns a commission on $80.
|Commission type for product and membership (Employee-Job definition)||
Controls whether you want to award commission on the Sale price after discount or on the Revenue earned for products and memberships that employees sell when commissions are defined at the Employee or Job levels.
|Free service commission||
Controls how you want to give commissions on free service (revenue) to employees. In Zenoti, you define commissions on free service using revenue ranges or revenue slabs.
|Apply weighted price for service redeemed in a package for commission calculation||
Controls whether package commission should be awarded on the price of the individual service (usually, higher price) versus price of the same service when bundled in a package (usually, a lower price that is called weighted price).
Consider this example. A service costs $100 but the same service when bundled into a package of four sittings costs $300 (which means, each sitting in the package costs $75 (that is, 300/4)). Note that $75 in this case is the weighted price for the service.
Now, when a guest avails this service in a package, should the provider earn commission on $100 or $75? If you select this setting, the provider earns commission on $75. If this setting is cleared, the provider earns commission on $100.
|Allow commission on custom package||Controls whether you want to award commission for employees who sell custom packages. You can select Yes or No as per your requirement.|
|Factor for commission on custom package||
Performs the same function as Commission Adjustment on a service (field). Typically, you use this setting to promote custom package sales by awarding more commission to employees who sell custom packages. You could therefore, set this field to 200% - which means that the provider earns commission on double the custom package price.
|Award sales commission to employee with each payment for a series package||
Select this checkbox to award commissions to employees each time the guest pays an instalment. This way, employees do not have to wait for a long duration (typically a few months) before they earn commission on the sale of the Series Package.
|Deductions on Commissions||
Specifies deductions on commissions. While you award commissions to employees for sale items they sell or services they perform, at times, you may also want to deduct a certain amount or a percentage on these commissions because of the costs you incur.